Last updated: August 26, 2026
At Kohuke Restaurant, all orders are made to order. Please read this Refund Policy carefully before placing an order.
We do not offer refunds. Once an order has been placed and payment has been completed, it is final and cannot be refunded, cancelled, or exchanged for cash, regardless of the reason.
If you wish to cancel an order, please contact the restaurant immediately. Cancellation may only be possible before the order has entered the preparation stage, and is at the sole discretion of the restaurant. No monetary refund will be issued even if a cancellation is accepted.
If you received an incorrect order, missing items, or have a quality concern, please contact the restaurant directly within 24 hours of receiving your order. While we do not issue refunds, the restaurant may, at its sole discretion, offer a replacement or other resolution for genuine issues.
All orders, including but not limited to the following, are non-refundable:
If you believe a charge is incorrect, please contact us before initiating a chargeback with your bank. We are committed to resolving any billing issues promptly and fairly. Unnecessary chargebacks may result in account suspension.
If you are unsatisfied with the resolution provided by the restaurant, please contact our support team at the details below. We will mediate between you and the restaurant to find a fair resolution.
If you have any questions about this Refund Policy, please contact us:
Owner: Debagni Mandal
Email: contact@kohuke.in
Phone: 9834528423